Packaging Details
Size:
35cm x 15cm x 10cm (13.78in x 5.91in x 3.94in)
Packaging Details
Size:
35cm x 15cm x 10cm (13.78in x 5.91in x 3.94in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of QueenMarketplace (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of queenmarketplace.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
gave perfectly in me
very good chego diretinho i loved ......
very good!
iic come up to 25 days 933 p for no smell, all appropriate.
very good, came very fast i'm loving and lovely is gualidade very good ......
good
good garment. plain Shipping CARVING ok
Which such as seen Shipping Rapido
order satisfied. my rise 146 cm 40кг weight, og 81 cm, belt 40 cm height from shoulder to shoulder 36 cm in великовато little belt. just as from the sides and ушить влитая. :)
отлисная shirt, thread not stick up, smell no.
I love it. Perfect size, color etc. It’ s warm for winter. Very useful
cool shirt, fast delivered within 20 days.
excellent
good shirt! very beautiful warm comfortable. семея shipping to two weeks.
Very good quality. I recommend.
On 158/54 took M-perfect village. very good looking no smell, pleasant to the body. I recommend. was about a month.
Parcel arrived quickly. the shirt at the time, I wear 42-44, ordered size m, everything is good! how warm do not know.
Thank you! all is well
Bust on 100, 80 waist butt, only a thin jersey dress. the growth of the sleeve 176 fine
Perfect this top plaid! already want several colors. Was perfect in the body .. Arrived super fast .. I bought on 08/07 and arrived at my home 21/08. Super indicate that product. Description of the photo equal to the product received.
Shirt of excellent quality, although the color less bright than the picture, come for a month to Khabarovsk.
v good, a bit small but like it
Order was made 09.08.2017 22.07.2017 received 18 days went to Moscow. рубашкв m me super village only a lot of thread from the inside, and could better. I davolno and I do not regret that bought. thank you store 5 +
I recommend! I received mto fast 1 month. great product.
Came as the announcement, great product! loved!
It's very fast. sewn very well.
Very high quality and warm thing. I would recommend not regret it!!!!
Flew for 12dney. na grew 44 ordered l, the village as for me sewn. M would be small. very pleasant to telu. no smell. top fabric baechka.
I received the product and is mayor loved
EVERYTHING ok
Great product with a very good quality. I'm so satisfied!
Very grateful to the who have left feedback about this shirt and advised to take a bigger size! I took size obviously larger and thought it is loose. it turned out-the village like a glove, the body is not obtyag but not тонешь, the sleeves and shoulders perfectly, even tugovat gate (will not zip up the top button). for me it's still not outerwear (fur tonkovat) a good warm thing. very soft and comfortable! every day, just do not want to shoot. if you do not be lazy, replace buttons they are strange-silver and quadrangular. and so I think to order another one of a different color. thank you store, everything is good!
Excellent quality, warm. I am delighted.
Bright, warm. not washed. so far no complaints.
Xxl taken. but some but just one flies so on door open.
Gorgeous product loved