Packaging Details
Size:
30cm x 20cm x 10cm (11.81in x 7.87in x 3.94in)
Packaging Details
Size:
30cm x 20cm x 10cm (11.81in x 7.87in x 3.94in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of QueenMarketplace (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of queenmarketplace.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very quick shipping. Great product
XXL is a perfect size 14 nz fit, so small sizing, very soft an silky feel, but surprisingly warm considering it's thin. a+++
The third time bought from this store Nice down Light weight Beautiful jacket Recommended
exactly as in the description, thank you!)
thank you very much store. cool. advise.
28.09 has been sent parcel received 25.09 (new moscow). size 44, height 176-заказывала l, пуховике written on xl. надо☺ what size (height only for sleeve tailgating). quality is good, straight stitching, thread not stick up, zipper work as the picture)))
spb ned 4 goods come to, size table определяла ошиблась not color as photo no straight stitching thread, zipper, i really like, store recommend. was not on the seller great gift, small point, nice and;)
very good. ошиблись only size. small.
not came, returned money
thanks so much for goods
jacket is very good. to be. sweater m but ok! in other colors take'll more!!
excellent recommend very!!! however the mangassão short and the small size.
Very nice
thanks to store, about a month region костанайской order before walking. well packed. заказывала m came l. size jacket perfectly fit but seller gregarious, helped написала seller обьемы your size. all super!!!
you will don't ewery
match jacket description, size table выбирали store's match 3xl 48 shipping fast. was packed well, safe and sound came jacket, сувенирчик another gift thank you.
winter jacket russian but not bad is very) маловат not much
all good, except, instead of sent xxl xxxl.
slightly larger order шёл month. quality is excellent, really super jacket!!!! заказывала дочке size m sent by store but l, jacket size!!! подопру small put thank the seller recommend!!!
my last пришёл. it is very ждала. less шёл month. wonderful, always, polite to meet. m заказывала i down, size l пришёл but подошёл me and perfect. it feels warm.-i think you it winters is our, will be exactly autumn позднюю but perfectly. more to put 4 stars, as hole has been in your pocket, but it is small, small and suggested excused store oh payment. even in general all is very great, i recommend this five ставлю seller.
good coat, satisfied wife. good quality, all matches the description. xxxl ordered by 46 size fit. item, дошло very fast.
arrived order fast, description but was not full. опушка faux fur синтепоне and writing on the back (made picture) age the consumer. the rest in all good. sell'll due to lettering. общалась not the store.
all is excellent! many thanks! very cool!
двояке відчуття від. and not досить погана якість сторони однієї s мокра прийшла іншої jacket s, disney пише jacket заді on... not in this описі хоча було. not know hour delivery під мокрою відправили її chi chi tse було можна але упакувати краще b. sche що заказувати here'll do not think.
it is quite fast, store excellent. but not недовольна распределён down so that evenly, like hood fur stole, not all matching катанке present
money such for months within came jacket jacket large have not bad smell
Perfect!
i ждала tight, зх but, by 46 size
ждала jacket 32 days. заказывала xxl sent xxxl but it proved 48р my only. торчали course some thread, but i in satisfied. thank you.
coat and quality is very beautiful color exactly as the picture. and fluffy fur collar. zipper and good застегиваются расстегиваются. filling and thick uniform. all excellent вообщем true size store sent more заказывала xxl xl like instead of, but it is not just under critical my height (170) warm and no sleeve sweater can be worn. so very satisfied because highly and little short coat will be worried. but quality very excellent and all the seller.
ok
to big for me . good quality
Very fast delivery! The qualoty is really very good! And the colour is beautiful. Very happy about the product!
йшла місяць, але дуже гарна і heat
beautiful coat, it's fast all breadth as the pictures, white beautiful color gentle!;
good material tardo arrive 1mes and medium
long отправляли. заказала at the end of august. came at the end of october. поносить failed. соотвествует size. 175 height short. shoulder straps for a perfectly. широковата waist but. ниб that in a tailor shop try. quality good color good.
great, love it. really nice jacket, everything fits and sits perfect
тоненькая very, autumn can wear it врядли more windbreaker as cool summer, many торчало down
down is good, excellent material as the photo. direct bag shape. xxl большеват took 48-50 ((
came quickly. jacket in size.
have normal xl and now have xxxl, fits perfekt.
good, are the light-but warmer.
very beautiful jacket. hot finished. enough light, for autumn or spring. xxi took us size 42, it is fine. i recommend this.
coat very easy. 7 month pregnancy обтягивает stomach does not, quality is good. shipping about 2 weeks.
i'm very satisfied!!! normal ожидала jacket will that even. height 157 weight 62, i took l. облипку and not in not loose. the only thing is not much, fast and корманы затираются collar. стирала not yet. store not общалась
jacket, thin, warm межсезонье fit. took 42-44 m, village good. color beautiful, straight stitching, no smell. fabric better quality, match price but overall product. satisfied purchase)))
jacket size color as in description. jacket bag attached. пушинки have,-stitching through пробились are still see when self поведет as wear.
необыкновенно coat light and warm. and autumn and summer cool weather can wear. now temperature 8-10 degrees, it is not cold. маломерка size. took 44 m, order was to l. even as a season, scary not, tk. a price. delivered very fast. to store thank you
маховичок nice, подстёжка as autumn and winter can wear