Packaging Details
Size:
20cm x 10cm x 10cm (7.87in x 3.94in x 3.94in)
Packaging Details
Size:
20cm x 10cm x 10cm (7.87in x 3.94in x 3.94in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of QueenMarketplace (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of queenmarketplace.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very quick shipping. Great product
XXL is a perfect size 14 nz fit, so small sizing, very soft an silky feel, but surprisingly warm considering it's thin. a+++
The third time bought from this store Nice down Light weight Beautiful jacket Recommended
exactly as in the description, thank you!)
thank you very much store. cool. advise.
not came, returned money
jacket is very good. to be. sweater m but ok! in other colors take'll more!!
excellent recommend very!!! however the mangassão short and the small size.
Very nice
excellent, xl fit all store 48 size.
all is excellent! many thanks! very cool!
3 order rostov дошел on don. very cool пуховичек. раскрыла when, the first разочаровалась. показалось me, except that personal fabric more 2 no. down jacket and перетрусила расправился. it can not say. love to go in it. now due to damp and large outdoor 7 + wind rain constant. quite comfortable jacket in (thin sweater). general i from enthusiastic. thin невесомая it, but warm. color is very beautiful. zipper исправно work. all zippers потайных by pockets discernible. 2x interior pockets large stock is more like. parameters on bust 85, m waist 67 hip 92 sat perfect, me then sewn bud as. excellent the store thank you! the way we are 4 times more expensive.
super куртешка, such as for. size 50-52 height 172 to russian брала хххl. самы in time! satisfied very, not worse, for uniqlo from than 5999 usd. to store thank you
ok
to big for me . good quality
Very fast delivery! The qualoty is really very good! And the colour is beautiful. Very happy about the product!
good material tardo arrive 1mes and medium
long отправляли. заказала at the end of august. came at the end of october. поносить failed. соотвествует size. 175 height short. shoulder straps for a perfectly. широковата waist but. ниб that in a tailor shop try. quality good color good.
great, love it. really nice jacket, everything fits and sits perfect
тоненькая very, autumn can wear it врядли more windbreaker as cool summer, many торчало down
excellent, 168 and 50 size height perfectly fit perfectly. very light пушинка as. sure to winter not, autumn spring and here is the shipping to russia half month, so our custom. thanks to store. recommend.
came quickly. jacket in size.
have normal xl and now have xxxl, fits perfekt.
good, are the light-but warmer.
very beautiful jacket. hot finished. enough light, for autumn or spring. xxi took us size 42, it is fine. i recommend this.
coat very easy. 7 month pregnancy обтягивает stomach does not, quality is good. shipping about 2 weeks.
i'm very satisfied!!! normal ожидала jacket will that even. height 157 weight 62, i took l. облипку and not in not loose. the only thing is not much, fast and корманы затираются collar. стирала not yet. store not общалась
jacket, thin, warm межсезонье fit. took 42-44 m, village good. color beautiful, straight stitching, no smell. fabric better quality, match price but overall product. satisfied purchase)))
jacket size color as in description. jacket bag attached. пушинки have,-stitching through пробились are still see when self поведет as wear.
необыкновенно coat light and warm. and autumn and summer cool weather can wear. now temperature 8-10 degrees, it is not cold. маломерка size. took 44 m, order was to l. even as a season, scary not, tk. a price. delivered very fast. to store thank you
маховичок nice, подстёжка as autumn and winter can wear
super, 42 m, blouse can wear, рыкова невысоким only suitable for girls and. perfect village my height 155
Seller send the wrong colour . I order black jacket but received white . The jacket loojs very good and After the contact with the store , he refund me the money directly . Very honest seller . I strongly recommend even after this small colour mistake . Thank you seller for your understanding .
jacket super. соответсвует size. коротковаты sleeves slightly, but i long arms. дошла петербурга st to two weeks, отслеживался track.
spb shipping to 7 although not sent store directly. match the description, height 163 45 kg, size s sat perfectly. seller recommend. order more'll!!! thank you.
perfect item, very very soft.I am very happy! thanks store
down coat good quality. thin enough but брала ski think is so. straight stitching, thread not stick up, not fluff лезет. size s коротковат sleeve but not critical. шёл 24 days.
Excellent. perfect seams. very soft fabric. I recommend
Great jacket, good price 1182 rubles, package came in two weeks 20.08-03.09, just for the autumn thin jacket made qualitatively, without comment. color as the picture of the store (on my photo, he has not turned out) very beautiful rich and poisonous) on its 95-75-98 took xl, not obtyag. I enclose a photo on myself can someone help determine. good luck. Respect store) recommend!
A good thing. taking the second time myself and my mother ordered more. on the volume of the breast 92 and shoulders 40 took xxl. sits freely normal length sleeves. the lady with big breast 98-100 zastegnetsya but very much in obtyag. fast delivery to Moscow exactly 2 weeks. thank you. best recommendation of the store and product!
Just super, I am very happy. now will order in other colors. the Russian 46-48 took xxl, focusing on the shoulders. (40). loose very good. deep pockets. thank you. fast delivery to Moscow 2 weeks.
In principle nothing jacket .. much laterally in sewing .. video rivet hastily sued headstock ..
Down light but warm the quality is good, but one minus the sleeves too short. my settings og 95 from 70 the growth 178 .. I took m came good but the sleeves are not .. but I do not rastroilas .. I liked it very much and the color and quality. take. I advise.