We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
wonderful. paguei 5 $ the more into fazerem nas my measures and gave certinho.
Lovely dress. Same as picture . Worth buying.
lindooooo!!!!! loved the my gown, igualzinho ao the photo!!!!
gown perfect! very lovely!
dress super! height 160 cm, чуток heels 7 cm long уберу cm 3. russian wear 48-50 чуток in place, pass ribbon where (above waist) тесновато, but have time ng схуднуть) had take 16 parameters by store. a zipper + попросила, all super! молодец seller! thank you very much! москву come in. заказала 18.10., received 08.11. courier before advance rang
excellent dress! price perfect ratio. more order this one store.
заказываю first time out, dress is very beautiful
led exactly 30 days for arrive in my house. i'm enchanted. the gown is gorgeous, well tailored, lined inside, super comfortable, perfect size. still came protectors silicone for breasts toast. but is needless the use, because the gown has bulge.
заказываю first time is in this store. price good value. usually, my first time but потерялся, выслали. second it. has had the moscow week 2
satisfied dress, хорошенькое very. отправляли quite long, size but подошёл. color slightly brighter than the picture.
kids dress попросила stitch. very beautiful
dress is very beautiful, but not all respond to all questions tried store учел helped... but not particularly me about the size of... can and this is my fault, перестраховалась заказала ушивать have size bigger size. bad косяков of this glued belt, and i on the right one place зажеван so that the entire пришито tulle lace front, must be the same remodel a good dress overall! exactly the take your measurements!) better month later went to russia where photo добавлю visible.
Perfect, beautiful, amazing dress customized exactly for my size very fast shipping very good contact with store he help me and safe my wedding :-) thank you very much I appreciate your help
Absolutely stunning dress! And store is also perfect, very helpful, communicative. I will definitely order another one for my friend :)
to store çook beautiful thank you.
Dress are wonderful! Very good quality and size fits. Feel like a princess, thanks!
many thanks!! excellent dress!! color super, rich, lace beautiful!! store requested by my stitch size сшил mistaken seller and a little smaller жмет slightly, грубоватая back in, lace sticking out not пойму why attached but volume, полнит. waist inflated. uniquely remodel will need. dress looks so and beautiful. made, оплатила, seller then sent me a message custom duty for you need pay more. сшил fast, fast shipping.
very good... handed before the deadline... exactly as the image... measures alike the table.
cool dress, good quality. tardó By i did the time buy.
Very good dress for the price! I ordered customized sizes for the pregnancy photo shoot :) the dress is made for 7 months pregnant and i am now 6 months. Will post the photo when wear it :)
mărimea 16. Este superba rochița
wonderful dress .... exactly as pictured.
gown gorgeous valeu muitooo the penalty! got 1,65 tall, 83 waist, 98 bust, 110 hip and pedi size 14 served certinho up with a little clearance.
gown wonderful, otimo material and exactly same as ad. much better than i expected, me surprised. recommend hugely both the product as the store.
Gorgeous dress, I really liked the size and approached only very long.
Excellent!
Beautiful, as Which in las PHOTOS
I love it! the store has fulfilled all that I asked, very quickly delivered! thank you! I'm happy
Recommend came without being taxed Very good Arrived in 3 weeks
Has some sewing mistakes, the tulle is not good quality
Krásné
Super fast dress is coming! store réponds right away, it helped me choose good fashion free (dhl) but i heard it not before september! and arrival voilà one week! i have colla-white well made dress, the price you pay for the quality is amazing! i will share photos once i will occasion. if not take plus size small i have size table after the take 8 huge paraissait me what i have finally it took 6 perfect. thank you seller!
Many thanks Is beautiful, i love it
Ordered on measures, I paid the more and earned the penalty... beautiful, more perfect person, embroidery wonderful... in brazil the amount paid does not pay or embroidery... I recommend... I p request day 28/06 day 17/08 received very fast...
Impeccable as Which hermooosoooo full DETAILS the photo and More!!!!!!!!!!!! nicely wrapped although it took in poco in send, was By it was in sewing... But it was worth 1.000%
Сбосибо very beautiful
Dress more beautiful than I expected. very much. real evening dress. many thanks to the supplier.
This is a beautiful dress! This is the most wonderful dress that you can imagine! Polite and attentive store! A little later I will add photos
Wow!!! beautiful!
The dress arrived in exactly a week! I am beyond pleased & the quality is amazing! Will be ordering more
Beautiful
Sewn well. quickly reached. 44 Russian size 8 went well. prodavets quickly sewed and deliver the order (at all to Moscow last month). and put a present. well done))
Beautiful gown, it took 2 months to arrive. They sent me the wrong model, but gave me back $5 due to error. I was not taxed.
my dress arrived, i love it, very Beautiful, more that i expected
Very beautiful dress))))) tailoring and shuttle took about a month. took a paid delivery. the store has taken into account all my wishes :) the dress was neatly packed, very delicate lace, embroidered pearl and sequins шнурорвка behind, a small train. hem flat soft tulle, no smell. the skirt has 3 layers of material. neat seams. the seller put a gift-a napkin. I recommend this seller. attentive and accurate. dress in real life looks a lot better than in the photo on 5 +!
Very beautiful dress, no bad surprise top dress for its price. i recommend hésiter free
There were nuances, but the store decided everything.
Dress is przepiękna. has come in 2 weeks, and contact store super. material light and nice. custom-made dress not smierdziała and future sewn. best buy for alie.
Beautiful dress and quality. just behind the castle, not a corset, as in the photo. thank you for the gift!
Excellent dress. The same as picture. Good size.