We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very satified with the dress, I recommande it and the store too, he was very helpfull
its beautiful!!! best q-, excellent single bar & very fast arrived a chili 15
very good figment, good. recommend. :)
dress likes. hard cup. material, including the hem dress. color just grade. fit for size. but that's отвратительная spsr shipping. both and назначали double brought not fold, none even звонил who. go to take their own. i do not this ожидала, this was расстроена
dress good. hard cup, fabric is thick. size fits. and here отвратительная spsr shipping. both all day ждала double привета none none response times. the go to take. because of this less off joy of purchase. general but all good. заказывала in two colors, beige like
gorgeous, great for missa graduation.
it is fast, 3. true неувязки with any courier (((sheer dress good, pretty flower. отваливается no, but feeling, приделано that are very good, scary, if suddenly заденешь, all fall off. the only thing not like, so it all stitched, неаккуратно very. put gift, beyond that. overall dress i liked. fit size. store good, gregarious. recommend.
Dress like the picture. size 4 went to Russia. 40-42. delivery 2 weeks Courier brought home
Beautiful as in the photo. very nice quality. recommend!!
The dress is beautiful. the color of pale pink. ordered by their standards. sewn and sent quickly. Shipping transport company. dress is fully corresponds to its description. store quickly answered all the questions. satisfied with the dress, thank you seller, also put in a gift beads.
I'm very satisfied. beautifull, look at the picture like, beautifull collor and good quality. vert fast deliver.
perfect
Thank you... very recommended.
Wonderful like the the photo, beautiful and the delivery was very fast, I am satisfied thank you store and shop for all the attention! note 1000!
Gorgeous dress)), all in size, very very very happy)))
Excellent store. Very good product. Thank you.
Excellent store. all quickly.
Very beutiful dress
I am very satisfied :-) The dress is even more beautiful than on the picture :-) I will order more :-)
Oh!!! Dress is super, other words I have! once the courier delivered and I opened the package fell sorry you can not wear it every day (ordered for the holiday. analogs in ros. shops are from 8 thousand!! 2 weeks delivery straight to the house), all sewn very carefully, all straziki shine. 3 layer of the skirt tight bodice, can be without a bra to wear. my settings 88-68-92 took a size 6, sits perfectly!!! a little high in the chest of course, but not critical. for the money just a gift!!! the length I have seen on the photo the growth of 168