We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
thank you. dress super. the store is very good, promised but quickly, went long dress. заявленного off color. well oh, scary not, that it dark blue заказывала i.
dress lovely su-216 do i have my size choose the customer feedback, dress arrived quickly. the dress is very good quality it glow led light flash i have made size 6 36 french all-match. answered my store imperatives su-216 fashion sound adapter for front and free. i recommend this seller serious and professional sound
If I could I would give 1 million stars! The dress is even better than expected! The quality is more than amazing - it is sewn perfectly, the materials are amazing! I am so thankful! The size is perfect! Every crystal shines bright! I recommend the store! You won't regret! Thank you so much!
Any formal wear I need in the future, I will be purchasing with this store! Will post pictures for our big ball on nov 11th
OMG! Im so happy!!! LOVE the dress and everything, so nice and so good quality. Thank you so much! you are the best!!
100% look like photo, this shop is awesome
i love this dress, thx serene hill for making a beautiful dress for me
pictuce like real dress
store super! затаено very beautiful and quality dress!!!!! has been very fast shipping!!!! dress has been shipped in 9 days! the seller very feedback!
verzending was supersnel kwaliteit van jurk is prachtig. precies zoals in stock!
it is second time i order this same dress , it is very beautiful, the first time i have order size 10 but was little big size 10 does it mean (L) or 38-40 now i have order 8 does it mean 36-38 size (m )
fast shipping, fits perfect.
beautiful! looks more expensive! great quality
Perfect dress!! Giving 5 stars with no hesitation! Looks exactly as shown on the pictures and the small diamonds shine bright when taking pictures with a flash!! Best quality for the price too! I'm a EU size 36/38 and size 8 fits well! Thanks a lot! Definitely going to buy more dresses here for special occasions!
Thank you it is even more beautiful true i am my dress very very satisfied, i will even order
super great dress with super store
Very nice store easy to work with. Dress is very pretty and good quality.
dress is very beautiful! shimmer stones! in less went белгород month. shipping to door. determine size helped store.
it beautiful
The best dress ever! The same as picture! I love it and I will buy again. Excellent communication with the store! Thank you!
I advise the store) beautiful dress)
So in love this dress eith amxzing: totally
Waaawww! thank you
Good qualıty supper
The store recommend 6 \% on my parameters, I chose 4, done properly, 4 approached me
Absolutely beautiful!!!!!!!! I am so in love with this dress. Seller is fast at responding and answering questions. Extremely fast delivery. Lovely cutting and looks fantastic. I highly recommend this dress!
Thank you! as the photo! kindly store! any question answered has helped me very! bravo
Dress cool! delivery 2,5 weeks
The dress is perfect new arrived quickly. i can.
Perfect as pictured
Gorgeous. 6 to 44 Russian 36 European
Nice dress but strange store I asked to send even for the money to me a little sequin dress separately to sheathe the cape to сочетались, but the seller in any did not agree oo
Perfect
Thank you
The dress is gorgeous super perfect j'adore
The dress worth the money. the store is good. quickly goes on contact. it's already третяя purchase in this store.
dress is amazing
It is unreal
Unreal....
Dress was customised to my taste. thanks alot to this store
This dress is very satisfied just like the picture
Flawless
This is so gorgeous dress! IT was deliverd in 5 days i m very happy! Very recommend!!
Highly recommend this dress! Vladikavkaz офдайне such cost about t. p .. dostavka courier spsr to home. 13 days.
Just gorgeous. red carpet dress dignified!! hot selling professional listening.
Perfect!!!!
Simple dress hammer perfect!
Safety!! the same as u! perfect!
Gorgeous!!!
Excellent