We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
bought the day 20/10e arrived the day 10/11 under 1 month, the gown bought for the my cunhada, came equal the the photo, as the wedding no notarized will be in january/2018 and she tá pregnant, let us have that send out making the bar, because he is shorty .... super recommend the store, gown de optimal quality
perfect!!!! best thought you
very cool dress! my height 166 cm, parameters of 86-68-89 wear size s here заказала 6, village all good. yes, длинновато dress, train) to 1 week белгорода! thank you very much
the dress is just fire! fabric is very dense, tailored neat, заявленному product fully compliant with the picture. and shipping fast. thanks to store, gregarious very. recommend!
gorgeous and arrived well fast. store considerate.-thank you!
loved great finishing super recommend. passionate!
good quality, nice dress. i'm 176 cm tall, my parameters are 95-78-100, size us 12 ok
thank you very much store. message to every responsible. переспрашивает. fast to доставил ems. ems 2000 pay for shipping хмао come in 12 days. satisfied. thank you!
Clothes very beautiful
Looks just like the picture Shipping fast in 1 week many thanks recommend it to all Seller 100 \% STARS
Identical to the announcement, arrived in perfect condition and the store super attentive, arrived in less than a month in Brazil.
Quick shipping. lovely dress
Handsome dress loved it... arrived in excellent state, of accord to the description
Otimo product. came as the photo. I am passionate about quality and affordable price. I have 58 kg and 1.55 m, was a little long but it's great anyway.
tks I'm very satisfied. is wonderful, perfect.
Very fast and beautiful my daughter very happy I hope it fits nicely the LACE Is beautiful and the fabric very good and Elegant thanks to store
I loved the gown! product delivered earlier than expected.
Materiál is good, wedding dresses have good size. Only little detail - it is too loong, but I am little. But it isn´t problem. Good wedding dresses.
I loved, perfect! arrived with 35 days here in cuiaba-mt/brazil
Arrived on time, only I have to make a couple of tings To reach my CARVING, beautiful dress
Dress it for 10 days. the growth of 164 very long, gather. I think when to steam it flat iron shortened length will be very good. I recommend.
Great dress!!! with delivery EMC came for a week, brought home. 14 44/46 very long.
Booked 24.06, parcel received 18.07. super fast delivery. the quality is good. ordered one size larger because of the growing tummy. everything is super.
Girls, who thinks to order or not! order! dress of excellent quality! the store helped determine the size, quickly sent the order! Dress it quickly the courier was delivered to your home! parcel tracking! color ordered ivory!
I love it....great quality for the money...thank you store
Dress received! all came, well done store quickly sent, came for 2 weeks in the Irkutsk region! sewn well, Only very long! the seller helped determine the size, very quickly respond to messages! thank you very much I advise everyone!
Dress good, although I have not shown. said-wait before the wedding.
EVERYTHING well
Beautiful dress but unfortunately big on me, and the bottom is very long (have to alter. 48 size must be ordered 10. prodovets wonderful) put the package price less) thanks)
Item came pretty quickly. came two weeks. received in the mail. satisfied with the dress, all as in the description. the price matches the quality.
Thank you! the gown is for the my wedding. it is wonderful. was perfect... it is really as described, the store took care of every detail to me. in love.
Great quality for this price. The dress is very long which is alright, can easily be fixed. I am wearing at least 10 cm heels in the photos. Very satisfied!
Photo yet, as the wedding is soon the dress it is necessary to sew-on my height 177 extra 15 cm even in high heels. the quality is excellent!!! Ships in 6 days-pleasantly surprised Dress the village well even on my oversized large breasts, but behind the two hooks need to alter and will be gorgeous. thank you!!!
Perfect as always. thank you very much
Super dress! Thanks!
Great dress. very communicative store. delivery 7 days before the Samara region. everything fits. the fabric is excellent.
Girls it's just a bomb. Shipping 1,5 weeks before the Kursk region. Gorgeous dress of course you can take a smaller size it does well. do not take pozheleete. long train that you can cut off at the hotel. take I am delighted
Beautiful! no doubt i will be back to buy.
I am happy with the Purchase my dress. Is such Which in las photographs. thank you.