Buyer | Real customer reviews |
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Customer ![]() ![]() |
12 Nov 2017 06:54 gorgeous soft well packaged are glad |
Customer ![]() ![]() |
8 Nov 2017 07:53 Love it! Amazing as always |
A***a ![]() ![]() |
3 Nov 2017 17:16 fur beautiful perfect fit, fluffy recommend really worth stretcher size s/xs m and lerzy kupiłam fur perfectly with this stems with is zaniżona sizes and need to buy size bigger, and extra express shipping... same positives |
Customer ![]() ![]() |
1 Nov 2017 22:35 perfect thank you |
Customer ![]() ![]() |
1 Nov 2017 22:28 Amazing as always fantastic quality and very quick shipping. |
C***e ![]() ![]() |
1 Nov 2017 22:24 I wore my fur for the first time yesterday ... I'm so pleased with it! beautiful! honestly so full and fluffy! I was stopped by people and they asked where it from from .. will definitely be buying from Jack again!! |
A***a ![]() ![]() |
16 Oct 2017 20:03 Great product! |
L***a ![]() ![]() |
16 Oct 2017 20:03 I'm very satisfied. Thank you! |
E***t ![]() ![]() |
16 Oct 2017 19:46 spb vest came in within 17 days. satisfied very her. |
Customer ![]() ![]() |
16 Oct 2017 19:46 Brilliant service Really quick delivery Happy with my item :) |
S***u ![]() ![]() |
16 Oct 2017 19:45 It arrived soon. I am very pleased. Size is perfect, the material is also good. |
A***a ![]() ![]() |
26 Sep 2017 19:12 quality is good, fur beautiful. l-ка великовата just 86 cm chest, thank you store! |
E***a ![]() ![]() |
26 Sep 2017 19:01 thank you! |
L***n ![]() ![]() |
26 Sep 2017 18:57 Thank you! it's beautiful! and great quality fur, ordered 6 days ago and received it already with DHL express - very fast shipping! |
Customer ![]() ![]() |
6 Sep 2017 10:49 Nice!!! Fast shipping as well |
E***l ![]() ![]() |
4 Sep 2017 20:20 Excellent thank you very much store its real fur fox amazing very fast to Canada |
M***a ![]() ![]() |
4 Sep 2017 20:20 I am very happy with the quality of the vest!! The fur is thick and the finishing perfect! The leather in the front is of excellent quality as well. I highly recommend it! The delivery was fast |
Customer ![]() ![]() |
26 Aug 2017 04:39 Beautiful vest, super fast delivery , it takes only 5 days via Fedex. Thank you |
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.