We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super. my little cloud blue прилетело. really liked. want more!!!!!
beautiful
nspection fast-quality ok () recommended
super!!!!!
came very fast, courier home. i веч and height 174
Thank you ! Beautiful and fast delivery
thank you. дочке likes. responds to store message fast, помогал with the size. seller suggested size m but still sent. i do not this поняла. jacket thin, for winter, but сшита neat. бережно to wear, облетает down.
the very satisfied! height quality! light, soft and fluffy jacket! thank you very much joy purchase совершена)))
Beautiful jacket, lovely quality !
The store is honest and answer my inquiry with it together
Fluffy and lightweight. Great looking jacket!
hood in quality, for this thank you! proved stature 174-s and the size too large, i just утонула it!!! свободней on to, but not m had to order. обидно, therefore as store списывалась :( size order immediately after about
Its nice jacket,but loose a lot of hair, everywhere home is with hair from it. No bad smell.Happy that I take bigger size, because no chance to close it.
elegant!!! gorgeous simple fur coat! fit for size, шла month. very soft, clasps have, beautiful satin lining. i very!!)))
Beautiful, amazing, so soft
didn't wear yet.it LOOK quite nice.will try it later.look forward
I just love it! Thank you so much for the fast delivery. The feathers are so fluffy. The only thing is that I'm normally wearing size S (small) I thought the sizes in Asia are much smaller. So I ordered the jacket in M(medium). Unfortunately it is a little bit too big. Size XS/S is a better choice. I will definitely order more of it in different colors.
look like in picture, nice, look very big when wear, but i like
pad gorgeous! заказала feedback reading more size l, and properly made wear m, village perfect! less month.
cool, stylish! ostrich fur.
always have the best service and result from this supplier and continue to buy more.
Just ordered another color! Excellent
perfect, thank you.
loved it and great buy
Gorgeous jacket. Sleeves really large
perfect..i am 166cm tall, 55kg..size m great..nice and good quality..fast delivery..i recommend this store..gift included..thank you seller