We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
perfect .. material great... excellent ..
The product is exactly as shown. Super happy :) thankyou!
dress good quality beautiful custom made as village. recommend.
love it
gown exactly as described and received many compliments
Fast delivery, quality 5*
beautiful Very elegant dress and Is Incredible and CARVING perfect quality nice color my parameters To height 1.63 cm 91 cm 69 cm 103 cm and package hip waist fast arrive
very beautiful أحببته
very good product and fast shipping. the only problem is that the dress doesn't have the sleeve that pic shows
dress
dress like sewn on me!!! very good store))) is all all recommend!!?!
thanks good store
have odor
Wonderful .. too perfect .. exactly like the photo with lining and perfect color .. loved
Excellent dress guide me By las MEASURES store and stay exact not I had to fix anything I just have to iron it and am already roster To my party thanks of INSURANCE will be back to buy in your SHOP To reference Use SIZE 16 in United States and buy 20 w
Dress is very beautiful. thank you very much for the quick tailoring and fast delivery!!!! I put all the stars that is. the fabric trim and patterns just class! very good shop!
Figment of very good quality. excellent communication with the store... recommended seller.
It's perfect, exactly the same way that it's described. I love it
very Nice dress exactly as the picture, size is perfect. I Will buy other dress from this store without hesitation...Thanks!
Like always, quality product and fast shipping! one of the best stores on aliexpress
I love the dress and the speed that received it. super happy!!!!