We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
where it came подвязочка of a month, all good only she very light so кидать it to the wedding, утяжелять any need, buy or other
very fast shipping, product description corresponds to, very good quality do not tried again but i think it's good. thanks
great and cheap!
very beautiful!
arrived quickly and as per photograph.
fast delivery,looks good,thank you
Very fast delivery! Fits perfectly! Very satisfied!
Carina
It looks better than on the photo. Really nice! Thanks.
beatiful
Very well made, tiny podwiazka, recommend
Very beautiful
Order to St. Petersburg for nearly a month, fits the description of goods, quality corresponds to the amount of the order.
Recommend, product compliant with opisiem and photographs. suspender presents the incredible, is a cute and delicate, sticks to the leg perfectly, get enough slim leg, i wear size 34/36 :)
Very cute
ok
very nice. shipping very fast. recived in 9 days.
Very nice items, delivered very fast, I had a very good communication with the store,
Good
Recommend the store. thx!
Great value for money.
ok
good quality and fast delivery
All cool) is very delicate garter) quality and the price pleases)
It's pretty fast, thank you
Good.
It's pretty and very good for the price would recommend
Excellent garter!
Garter is excellent! to St. Petersburg for more than 2 months
Has come very fast and Is perfect!!! many thanks
Everything is good as in the description. came quickly.
It's beautiful! i'll have it on my wedding.
Perfect, just like in the picture
Goods came about a month. very gentle and sweet Podvyazochki
Very cool. Exactly like the picture
Fast delivery, delicate lace, looks great! thank you)