We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful dress. the quality is fantastic. Thank you!
super
High quality. very minor defect in netting /lace. Size measurements are accurate. thank you.
the looooveeee ittt!
excellent
very Nice store, i advice!
dress super!!! perfect village!! заказала 26.10, have received 09.11!! straight brought home!! quality excellent!! comfortable fabric!! stock выложу little later.
nicely as garment, lovely dress Is Which such as Is the image, even can say Is More cute live live.
beautiful full color espctativas and the best Is thanks you arrive before
satisfied order, beautiful size thank store)
stunning dress! about the order: dress решилась first order via ali (still заказывала change all only) about переживала literally and: 1) get into боялась size, with it helped me gregarious store but decide. advised to take 92-71-94 parameters on 8. fit. exactly height 153 cm dress knee-high. 2) timing переживала oh. spsr chose, but доставил dpd courier company. делала order 10.10, отправляли 7 days (presumably the sewn) 3.11 brought me flat it directly and courier (меняла shipment, as i was convenient, dress so it and a few days before) 3) perfect quality easy, material good, nowhere sticks thread. i satisfied! recommend!
big like
the gown came perfect, as is described pictured.
sent 6 instead of size 4! брала спортсменке daughter,-in total tailgating! 158 and size 85-70-89 height inflated-bit small in waist and chest. wear can, but like size. size'll reduce evaluation, tk. wonderful dress for your money. very delicate color, tailored good. hard and inserted cup corset. московской 3 week to area.
perfect
Sad...The size either. :(((
Beautiful dress. Just like picture. Fast delivery. We will buy from you for our next prom. :-)
wonderful dress! champagne color delicate! 88-74 fit took store advice 8--96, true думала, will, 160 height above the knee. order 23.09, 5-6 days отправляли, apparently sewn; on have taken away 13.09 fast зато post (ставрополь). отслуживалась package. satisfied very order! reliable and responsible seller! thank you!
dress super!!!! thank you very much!!!
thanks, they are beautyfull :)
perfect!
przepiękna dress! express shipping
The same as in the picture, Is perfect and the Shipping very fast, will be back to buy
Platt priyshlo 3 tizhdnі, duzhe Garnier shoulders Troch bike ale Tse scary, Seller priєmny, i Shvydko vіdpraviv duzhe dyakuyu)