We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So nice dress and very good service
good material, beautiful, comfortable, and fast shipping .. I'm very satisfied and will order again other colors, thank you
Looks just like the picture and good thick material
very beautiful, worth buying...
the gown is simply perfect. i'm passionate
item exactly as in description, good quality materials. Thanks
Very nice, real good
goods is already received, 5 stars
cheap and quality goods, perfect!
LOVE LOVE . thank you very much
thank you so much
i new كلش فرحانة speed much less than one thanks very much
here have buy second time, ожидала more beautiful than goods, good shop.
Happy with product Everything is ok. I recommend this store!!!
i am satisfied my order
Arrived in less then 3 weeks. I'm very surprised and excited
Good products good service
Good holder and very good products I liked, expect new collection...
Cheap and quality goods excellent!
WOW WOW WOW Absolutly perfect really good transaction thank you so much
The gown is wonderful!!!! I asked tailored and came perfect!!! great store and super attentive!
Dress ever super beautiful, the Shipping was very slow, But it was worth it
beautiful!
So much time you buy everything was successfully I will buy from you again. haha
im so happy of what I got however it took so long to arrive.. worth it though
super excellent
very fast delivery, within just 1 week to the usa!! good quality!
Very nice goods my wife liked!
More beautiful than the pictures...
Gown wonderful!! super indicate!
Happy! the dress really beautiful and identical to the image. the speed of Shipping surprised me in 7 days after making the ORDER I I have
Delivered very quickly, the goods are good!
Cheap and quality goods excellent!
this product its excellent. the size its perfect. fast delivery
Quality goods I liked. thank you!
The store good reputation. and the goods good
Wonderful from wonderful store. Very fast shipment and delivery. I was pleasantly surprised with a little gift inside the package. Would recommend this seller to everyone.
Beautiful recommend this store. very fast shipping
Beautiful big store
complications was on point,the dress is point, shipment process was on point, thanks n I love my dress.
Best quality. fast shiping!
Gorgeous dress very serious and friendly store shipped by dhl 10 days after sending you recommend highly
Excellent store came nicely I highly recommend it
Gorgeous as pictured
This dress top
Very fast delivery, beautiful dress, quality nice
Very nice and fits. Cheaper price might sell more;)
Высококачечтвенные goods good services. I give you 5 stars
Gorgeous beautiful many thanks
Beautiful thank y many as pictured no more beautiful