Smart Electric Neck and Shoulder Massager Pain Relief Tool Health Care Relaxation Cervical Vertebra Physiotherapy

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Product Description

Our sellers shipping method ship by the special line shipping with tracking No ,delivery time on 7-13 working days ,welcome to Drop shipping order

Specifications:

Color: White/Pink/Dark Blue
Size: 142*138*60mm/5.59*5.43*2.36″
Material: ABS + 304 stainless steel
Weight: 160g
Charging mode: USB
Voltage parameters: DC5V; 1A; 5W
Built-in lithium battery capacity: 1600mAh
Duration: Massage 15 minutes a day for about 1 month.
Mode: Acupuncture and moxibustion mode, massage mode and knocking mode.

Notes:
1. Due to the different monitor and light effect, the actual color of the item might be slightly different from the color showed on the pictures. Thank you!
2. Please allow 1-3cm measuring deviation due to manual measurement.

Packing list:

1 X USB Neck Massager
1 X USB Charger
1 X Remote Controller
1 X User Manua

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Item Specifics

Brand Name: 
 abay
Item Type: 
 Massage & Relaxation
Material: 
 STAINLESS STEEL
Model Number: 
 Massage & Relaxation
Application: 
 NECK
Neck and Shoulder Massage: 
 Pain Relief Tool Health Care Relaxation
Neck Massager: 
 Relax Muscles and Bones
Shoulder Massager: 
 Relieve Cervical Pain
Electric Neck Massager: 
 Remote Neck Massager
Electric Shoulder Massager: 
 Remote Shoulder Massager
Built-in lithium battery capacity: 
 1600mAh
Neck Massage: 
 Constant temperature massage
Shoulder Massage: 
 Accelerate blood circulation
Sale Method: 
 Dropshipping/Wholesale/Retail

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of QueenMarketplace (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of queenmarketplace.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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