Smart Electric Neck/Shoulder Massager Pain Relief Tool Pink/ White/ Blue Health Care Relaxation Cervical Vertebra Physiotherapy

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Product Description

Description
The massage instrument is designed for take care of your neck and shoulder,helping you have a comfortable day.
No operation,the 15 strength neck massager will automatic power off,more user-friendly.
High frequency mute, noise reduction design,won’t bother other people when you use this massager.
The remote control neck massager is light in weight,you won’t feel tired when using it.
The remote control shoulder massager is small in size and light in weight,the hot massaging design will bring you ultra comfort.

Specifications:
Color: white,blue,pink.
Material: PC,silicone.
Size: 19.3*17.5*6.3cm
Battery: 1600mAh
Power: 5W
Silent current: < 100uA
Input: DC 5V

Note:
There might be a bit color distortions due to different computer resolutions.
There might be a slight errors due to different hand measurement.

Package included:
1 * neck massager.
1 * USB cable.
1 * remote controller.
1 * manual.
1 * packing box.

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Item Specifics

Material: 
 PC,silicone
Model Number: 
 Neck and shoulder massage
Application: 
 NECK
Charging mode: 
 USB
Battery: 
 1600mAh
Power: 
 5W
Input: 
 DC 5V
Function: 
 Constant temperature massage
Function 1: 
 Relax muscles and bones
Function 2: 
 Accelerate blood circulation

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of QueenMarketplace (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of queenmarketplace.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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