We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality and great service from store, no regrets even have to wait some time for item to arrive. Thank you seller!
Great Item. Fast shipping.
Quick delivery & great product
very good thank you !
Beautiful dress! Great quality! Fast shipping! Excellent store! Hope to do business with you again!
fast delivery, corresponds, thank you very much
Just like pic!!!
the gown is really beautiful! perfect! only is good observar well the measures, because the my wound up getting slightly small. but i will order other bigger, because is wonderful. store very considerate, responded always meet my questions kindly. recommend!!!
very fast. good product. thank you once more
Excellent, will order more
Good Product. Just like the picture
ok good store
The quality is good
beautiful сногсшибательно
The best Seller!! Thank you for very very fast shipping a Very Very good products!! I loveit , and I buy more.
love it
the best dress ever look even better then pictures; thank u lot
lovely porter made very disappointed not arrive quickly and sincerely thanks to store beautiful car still to answer issues.
thank you so so much the dresses have arrived and they are perfect. store was fantastic with communication. fast shipping I would definitely recommend to buy thank you so much again :-)
Looking good
Very nice
Very pretty dress. the quality is excellent. I liked, rear adjustable lacing and cotton lining at all dress. because the lining is very pleasant to the subject. there is no smell. nice color, delicate. Included was a rosette on hand. looks very gently. the size and length come. I was afraid, it would be short, but it turned out at the time. came quickly for about 2 weeks. only at the post office did not bring the notice, received by trekkodu, which is way to track. below the dress photos although the camera is bad transmits color. in reality it is such as in the photo of the store, something between a peach and pale pink.
Look very nice.i will order 3 more
good quality for the price. item as described in description. shipping fast :-)
Delivered dress is very fast. dress is very beautiful, as in the photo. thank you
Beautiful dress, fast shipping, I very very satisfied.