We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
to store very!!!!!! excellent perfectly fit just size fast shipping 12 days navy was gift.
dress super! long despatching ооооочень store. i писала it, i said, that need to wait ждала i. beauty is came! size 94 × 70 × 100 parameters my my. екб half month to shipping.-подрочек veil in! thank you seller!
thank you so much want to say, store!!! pro long we wrangled realization of length, and i want more рост-180 given my heel, dress fit perfectly, length just, for da доплатила i длинну over 5 $, but if your height 180, the dress and the rest parameter you according to your сошьют) wonderful it
excellent, tailored qualitative, under the strap have держались чашачки corset, подъюбников pile, ооочень luxuriant, sew your size, me under сшили general height 180, plus heel, number 1 always problem and
Received item, very happy with the gown, great quality, helpful store and excellent communication, helped me through the way, item came very early, fast shipping. Thanks a lot xoxo
dress it, as the picture) very неплохого! 42 my подошёл size 2. подарочек by store dress thank you!
very good
received time. thanks!
really super dress))) fast delivery 12 days. store responsive, bridal veil put gift))
good продовец advice, dress was sent to the payment 5-7 day, time is the need to its объяснялось сшили, it is slightly larger than 2, which posted продовец history on my пеовый this day and night, i wrote it posted at different times it from lightning 5-30 min. тютельку тютелька ordered as the dress, not free veil put айс course but still nice, the dress has been ends минс is where only one starts top bottom, the rope corset coupler (drawstring) or not this i like her name is strong we have replaced in атласную прошитую tape 50mm wide on the two, that's bow make стянут corset when the end of this place has been cut but there is normal and in this is only придирка my, smooth to hook вштваются which we bought 4 with this cutout. money such completely beyond the rest and so it and gorgeous, better than the photos. will make all hurry photographed later after the wedding
took 3 weeks to come dress same as picture very happy
amazing dress...
the dress is great for the amount i do. super happy. took 7,5 weeks for the inside.
went month. more отправляли very long. заказала come 3.10 1.09 charming free veil. and multiple layers подьюбника вшитого account for flower sheer dress skirt. very beautiful, as picture!!
Fast delivery! And great customer service.
Fast freight! The owner has great customer services skills!
little girls, really super dress!!! very fast delivery 12.09. заказала 27.09 забрала the mail. rest assured and order!!! and courteous gregarious very, same size.
processing has been a week, шла the post parcel 2недели more then. satisfied overall beautiful подъюбника even without flower dress, the store to all questions posted общалась, parameters of 94/74/92 advised seller order size 10, 8 at your own risk заказала, all fit but "запаска" back lacing where that even пригодилась (lacing corset lumen without the pure затянулся), before 50размера man in влезет exactly the number 8 and size could be so 6заказать (me your 44размер), about thread stick places, but it is not critical, and most important! .... that it is written in the description of white but really it has the milk, is not strong, but it is not alas veil has been gift crystal white))
заказала 31.08, today 19.09 лежало геленджике mail to have it). dress beautiful, the photo of only, мятое so. of course not up it i yourself and very смогла) whole parameters size 6 86-66 91 fit well, slightly large chest, n. s. bra place) height 172 (3) long flat. to 5 floor will pumps. through the wedding, i'm glad)) free veil. the store is very cool, posted on any questions, it star million ^ ^
fast delivery, came in 2weeks. not extremely high quality dress, you can see seams inside, however it's made tooooo well enough for the money(about 38USD) . sewn neatly. size is accurate. very happy with the dress over all. thanks for nice dress and the gift. i recommend the store.
Dress is very good quality. fluffy skirt. the lining of satin, 3 layer coarse mesh and 3 layers of soft tulle. Corset good lace. size 44-46 took 10. big possible due to the lacing can be 8. as a gift Fata came
Very pretty for the price.
The dress was sent a week exactly. very good store quickly responded to the message said. Dress went dney in Lipetsk. in gift veil) all just super, very satisfied) thank you did not expect it would be so cool. dress in the photo is not covered
Dresses are amazing !!! Perfect !!! I sent my measurements and adjusted my dress according to my FREE :-) Fast delivery without problem Thank you very much !
Shipping two weeks. Dress like it. 46 ordered size l. parameters 89-74-92 You can take a smaller size. And as a gift veil. Thank you store!!!
ok
Wonderful dress! Delivery only two weeks. Its size s ordered size 6, fits perfectly. Have a good dress petticoats can be worn without crinoline!
perfect
Dress was exactly perfect fit to the measurements. Approve of the store.
Absolutely amazing!!! Better than the picture!!!
I ordered received 13.06.17 25.05.17, very happy with your purchase!!! Dress breath-taking. zakazala size 10, too big chest., but I specifically took a little bit longer so just do not make a mistake!! for this amount of this dress is so gorgeous that does not put into words it just ваааауууу such dresses sell from 20 rubles. dealer sociable, very highly recommend this store!!!!))) was to put a gift-veil! very nice!!! thank you very much)))))
Very beautiful exactly as pictured. Thank you for the free veil as gift! Highly recommend. fast shipping too.
All super, the store is a miracle and platishko reached to me for two weeks (Ekaterinburg). I recommend)))