Packaging Details
Size:
30cm x 20cm x 5cm (11.81in x 7.87in x 1.97in)
Packaging Details
Size:
30cm x 20cm x 5cm (11.81in x 7.87in x 1.97in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of QueenMarketplace (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of queenmarketplace.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very long.
pink ordered, pink turned no. we took удоворьствием with green. the пуховичок slim прекраснвый your money. color as picture. for compact storage bag included. all at a glance satisfied.
excellent quality. 2 пришёл goods.
but more beautiful color purple and blue the jacket is so thin that lives through one
he's better i could than imagined. the quality is very high. not fluff лезет! it is important to me, tk. wool black wear. жилеточка аккуратненькая small, and its beautiful платице on. table size also coincides, its took the xxl bust 105, what you need, na me as sewed. order more then other colors. high quality store thank you very much for.
excellent all-normally))) order sent store quickly, отслеживался tracking, 3 дошло moscow to. little jacket similar same заказывала this seller before, vest and company now order. quality as good, color as picture, bright, a little pearl. 50й slightly xxl free to our, the thick sweater on it)
very vest is good. solid color lovely. придерёшься sewing not quality. your size (59 height 164) perfectly fit size l. the dress hoodie.
good, ошиблась but with the size. ог92 on, of 70, in 92, size l height 172 hard to be great. was to take,
light, comfortable, sewn carefully. thank you!
delivery fast, отменное quality! thin jacket + 14 in very comfortable.
The size of 42 m went perfectly
Great jacket, super fast delivery (15 days) me a little too big, but the sweater is good on og 84, weight 56 height 167, just the shoulders, smaller size afraid would not fit in the shoulders.
Nice quality but quite light in padding
Beautiful!
Come in size. very good.
Perfect! I loved, the size xxl corresponds to g in brazil!
Excellent quality. the store wish all the best and prosperity!!!
Quality as always on 5 +. but gave my daughter .. t. k. I wear 44-46 and me a great vest
On 112 og sat perfectly, excelent. the quality is good, fluff climbs.
Girl I am delighted!!! I read the reviews about this shop and decided to take. and I have a uniqlo jacket Gorgeous quality, I think they are in one place otshivayut, just the other labels. pockets gum collars even the same color and size i guess. who still thinks everyone to take.
Great jacket! not yet worn, but pleasant to the touch. the sizes 85-63-85 approached M sweatshirt fit, I think. color as in the picture. went to Moscow two weeks. a little thread sticking out and at the bottom where вшивается zipper have small hole, but I'm still happy. I recommend.
Quality items match the description. the store is serious about your store. all details described all the same size. the seller wish all the best and prosperity!!!
I enjoyed it. Ross 44-46 l went perfectly. the quality is good. delivery fast. Thank you store.
Excellent, fast delivery (two weeks before the MSK) jacket of excellent quality! does not climb fluff! warm and light! bought from this store jacket too super. 88/62 took m-sits perfectly would be a little longer. color brighter than the photo of the seller, but also very beautiful. deep pockets with zippers. nice collar! thank you!
Received in France in 18 days. XXL good size for 46 near the body. Good product.
Excellent! size is perfect, fast delivery