We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Both pairs that I ordered are so cute and great quality! I'm going to order more in different colors.
quality is good, size no but угадала
quality height. fast shipping. отслеживалась.
super, satisfied very, perfectly fit for 44-46 m, quality super soft lace order more'll
super!!!
panties not bad
super!!! thank you
112 general hip the perfect!
second time ordering. quick deliver and beautiful product. amazing quality for the money. highly recommend this store. will be ordering again.
standard
such price decent quality for the pretty, but it is not кое ниточки stick-where trouble. fabric itself soft. about two weeks before peter pan and good store.
almost shipping month. quality is excellent, size. dual front mesh. tailored neat, thread not stick.
good quality
super!!! тюмени delivery pre 33 day!
very cool panties
full 46 to russian perfect size l
quality is good, wife like
the beautiful and comfortable
good Purchase, high quality nice and ne arrive dear time
are excellent. size l. wear m. boarded perfectly.
all like the picture. quality is excellent. it is very fast. чуток большеват even m 44-46, but not critical. think s that would be better. stretch elastic very good
satisfied!
fit all excellent sit
респектреспект store very cool
LOVE IT
great
good quality,they are try to size
true to size
super
grade, store super, thank you so much
overall come. the satisfied.
смасибо. all come. заказывала 4 pieces. all come нвжного. size
Perfect and very fast delivery of goods. Product of very good quality.
Wow, I'm so satisfied, these panties are absolutely beautiful and really pretty, I'm in love, they look even better in real life and quality is excellent, I'm actually shocked, that they have such a good quality for this price!
l take nada заболшые rev 104 on
thank you!! all, crimea come in fast, quality excellent!
заказывала and be smaller one size xl 46
almost шла package 4 month. but it is not wine store. the mail not sent to the address. they see here size подошли they do not returned)))
item and satisfied quality, fast shipping
excellent
perfectly fit l quality super, i and constantly wear but not собиралась. is the price for this
more like all!
satisfied wife, but size великоват
quality is excellent. the satisfied. size.
very good подошли
have very fast, chic color. sewn qualitative, perfect village l at 44
slightly different color, all the rest in good!
all is well. walked only long.
recommend. it's all size
order come quickly, белгородская region, within 24 days, cool item. 50 size xl. thank you very much, order more'll.