We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
labai fainos, kokybiškos, nešioju M (38) užsakiau L, dydis tiko.
good
love it!
super! i enthusiastic, fully compliant with description
112lbs need a large
Fine
thank you very much!!!
quickly. чотко. not expensive))
fit all.
thank you all excellent quality good.
order come money from returned but
almost walking in order month. not продавцо9м общалась with. very like panties. подошли by 48 size xl. order more'll.
Thanks
standard труселя) брали 95 l. подошли аккурат in.
us ship in 12 days
briefs are excellent. in this store buy time., post office to full tracking, good quality products. store thank you very much.
Excellent!!! M size is good for 34-36 size. Very fast delivery.
panties are super thank you and recommend
good as always
Excellent!
quality is good, size, satisfied i
quality is excellent, have заказывала second time, order will still. beautiful and comfortable! заказывала size 44 m. 18 days петербурга st-up very fast shipping
good panties
great. highly recommend store
good figment store recommend
for such a normal price, order more.
panties good, have their заказываю second time, quality is good.
good
good panties, made neat. прогадала брала 98 hip not xl
good panties заказываю first time is a good transfer in washing machine
шикарны. probably заказываю have 15.
it is not, honest store but, immediately returned, 5 ставлю so
good panties hip 98 cm all take not better w l, i took, and xl.
When you buy for European sizes, take 1 size bigger,
very good!
delivery fast, satisfied all. thank you
very good figment
quality is excellent, store recommend
excellent quality, best store
Super !!!
suits learning 42-44, account for beauty שהתחתונים קחו only, no nothing תופסים.
7
ten days the arrival time. заказывала. all standard))) recommend.
order received, and extended store though. returned money. order try again.
superrrrr. i like very much very good quality
delivery fast, all is excellent! thanks!
very good
second заказываю excellent quality, very comfortable. fast shipping mega 2 week алтайский edge. thanks to store.
fast shipping thank you store! quality is good at first. look to wear, but feel very nice!!!
panties class, good stretch, xxl подошли took 52 good.